Co-op Legal Services has been named best estate administration and probate services provider in the 2021 cfi.co awards.
Probate Customer Service Manager
Owen Coope is a Probate Customer Service Manager at Co-op Legal Services with over 20 years of leadership experience of which 15 years have been in a regulated environment.
Owen spent 5 years at a law firm dealing with escalated customer concerns and executive complaints. Owen has a history of ensuring all customers are treated fairly and in line with the Co-op's ethical stance whilst maintaining SRA standards.
He also has the ability to explain complex legal issues in layman terms.
Owen is responsible for the Estate Accounts function and Site Services Team in addition to his Customer Service role.
- 8 years in Lord Chancellors Department (County Court and Head Office Finance).
- 4 years at GKN (Telford) Material Controller / Customer Liaison.
- 10 years at Royal Sun Alliance (Motor Sales / Broker Underwriting / Household Claims).
- 6 years at Co-op Legal Services – Customer Service Manager Probate.
When not working
Owen enjoys family time with wife and daughter especially BBQ's and cycling! He loves watching sport especially his beloved Aston Villa and the England Cricket team. He “must have a book on the go” and loves a detective or legal thriller.