Owen's career milestones
25
Years of experience working in a regulated legal environments
8
Years working in the Court Service
2010
Joined Co-op Legal Services
Owen Coope is the Probate Customer Service Manager at Co-op Legal Services, which he joined in 2010. He brings over 25 years of experience in regulated environments and 8 years of prior service in the Court Service.
Owen spent 5 years at a law firm dealing with escalated customer concerns and executive complaints. Owen has a history of ensuring all customers are treated fairly and in line with the Co-op's ethical stance whilst maintaining SRA standards.
Owen is skilled at explaining complex legal issues in plain terms and specialises in complaint resolution within Legal Services. He also oversees the Estate Accounts function and Site Services Team in addition to his customer service responsibilities.
Career history
- 8 years in Lord Chancellors Department (County Court and Head Office Finance).
- 4 years at GKN (Telford) Material Controller / Customer Liaison.
- 10 years at Royal Sun Alliance (Motor Sales / Broker Underwriting / Household Claims).
When not working
Owen enjoys family time with wife and daughter especially BBQ's and cycling! He loves watching sport especially his beloved Aston Villa and the England Cricket team. He “must have a book on the go” and loves a detective or legal thriller.
