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Personal Injury Customer Testimonials

Many thanks to our Personal Injury clients for providing these testimonials:

“Everything was so simple and straightforward.” D. S., Nottingham

“Very quick, helpful and polite.” N. M., Wellingborough

“My case handler was very kind and professional.” O. D., Swindon

“Reliable, friendly, helpful and understanding.” K. M., Wincanton

"What I liked best was the compassion the case handler showed in such a traumatic time and being readily available to answer any questions. Your service was ten out of ten. Thank you." C. Y., Droitwich Spa

"Your staff spoke to me in a way that I understood. For me your service was excellent." P. C., Ruthin

"It was a great service all round." M. F., Thetford

"Prompt responses and helpful information provided." C. J., Tring

"Perfect service." E. B., Newark

"Everything was handled to a great standard." J. P., Bolton

"The case was handled swiftly and efficiently from start to finish. The total time taken was excellent. I expected things to take considerably longer than they did." R. F., Derbyshire

"Can I take this opportunity to highlight the excellent way your staff member, Laura has recently dealt with my claim. I found Laura professional and informative, dealing with any issues in an excellent manner. My thanks to her and your team for such a professional service." Mr M., Llanelli

"Big thanks for handling my case with a successful outcome. It means that I can now put the experience behind me. I think that I was very fortunate to have happened across you as a result of my Co-op account." Y. M-R

"I would just like to take this opportunity to thank you for the work you've done on Calvin's case. You have been supportive and patient with the long drawn out process. Calvin is now able to move on from the events of that accident and try his best to get his career back on track." C.H., London

"Marie dealt with my accident claim in an extremely professional way. She was proactive and stayed with my case from start to finish. Thank you " K.S., Midlands

"Solicitor was absolutely fabulous. At no point was it any trouble for him to keep me informed or to give advice. He gave thorough explanations of the processes involved and he truly cared about how he was handling the case. This is not about customer service alone. It was the way he handled it so well and thoroughly too, keeping me informed at the same time and bringing the case to a swift end." Mr. G. H.

"Communication was excellent. I was kept informed throughout the whole process." A.B., Nottingham

"Although my case changed hands a few times the service continued the same. There was a smooth transfer and I was also kept informed." Mrs S., Aberyswyth

"They kept me up to date with everything and were very helpful. I could call my case handler any time for advice." Mr J., Windsor

"I would like to take this opportunity to thank you from the bottom of my heart for assisting S through this ordeal. It has been a long and difficult journey for her and your support and guidance has been invaluable." Mr. H. P.

“I would like to thank you for all the work you did for me. I was very lucky to have you as my Solicitor.” Mrs. M. D.

"I have never known such thoroughness and attention to detail. Exceptional!! Mr Jason Harries (Solicitor) has given a truly professional and personal caring service." J.G., Nailsworth

"Solicitor was always pleasant and helpful, and I am happy with the outcome of my claim. Thank you." P.M., Birmingham

"All questions were answered fully and quickly. I was kept up to date and had regular contact via email. Thank you." J.R., Tyne and Wear

"Excellent service! Friendly staff- thank you for sorting out everything so quickly and efficiently." E.P., Romford

"An excellent service! Very prompt and efficient. Thank you very much!" E.J., Gwent

"I felt that calls were personal to my situation, I felt well informed at ease." C.D., Cambridgeshire

"Service was absolutely brilliant. My case handler was superb to deal with and no query was too much trouble. Thank you." R.S., York

"Good communication, knowledgeable staff, Solicitor was brilliant. He really knew his stuff, the opposition’s tactics and was a pleasure to deal with. Thanks." Client

"Given the stress I have been under over the last 6 months, I consider the service given by Jane Healey to be extremely sensitive, helpful, encouraging and very customer focused." S.M., York

"We received excellent service from Laura and the team. They went that extra 10 miles! Thank you." S.M.D., Nottingham

"I could not fault my file handler, she was always helpful and very courteous." F.B., Eastbourne

"I was very pleased with the service, things were explained in plain simple English. Thank you." J.C., Cardiff

For free legal advice call our Personal Injury Solicitors on 0330 606 9587 or contact us online and we will help you.

Customer Satisfaction

4.4 stars out of 5 for Customer Satisfaction Rating

4.4 stars based on 3,864 Independent Surveys

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Personal Injury Case Studies

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