Claims Team Manager
Tracey Mitchell is a Claims Team Manager at Co-op Legal Services, based in the Bristol office.
Tracey manages the Uninsured Loss Recovery Team, along with the Claims Advisory Team. Tracey deals with both clients and insurers. Tracey is committed to providing an excellent level of customer service and motivating both of the teams that she manages to exceed service level agreements and client expectations.
Tracey ensures that claims are submitted to the Ministry of Justice as quickly as possible and that clients are kept regularly updated throughout the claims process.
Assisting clients back into the same position they were in before they were injured in an accident is key to Tracey’s work. Tracey ensures that after an accident, clients are assisted in pursuing their personal injury claim or uninsured loss recovery claim.
Tracey Mitchell is Certified by the Chartered Insurance Institute, with over 20 years’ experience working in claims.
Tracey joined Co-op Legal Services in 2007.
When Not Working
Tracey loves spending time with her family and grandchildren, long walks with a Pug and a Boston Terrier are a Sunday afternoon favourite for Tracey, who enjoys taking in the views over the River Wye.