Bus & Coach Accident Claims Explained

10 January 2017

Many people travel on a bus or a coach every day and thankfully the majority of journeys are accident free. Unfortunately though, there are times where passengers, often not wearing seatbelts and possibly standing, suffer an injury through no fault of their own. 

As an innocent passenger you should be able to pursue a personal injury claim for your injury. The first step will be to understand what happened, as this will determine who your claim is against.

If the accident was caused by the driver of the bus or coach you were travelling on, then your personal injury claim can be made against both the driver and the bus or coach company who are liable for their employee’s actions.

Cases where the bus or coach driver are at fault include where their poor driving leads to a collision with another road user. There are specific regulations in place that outline what is expected of bus drivers in order to protect their passengers. If a driver fails to exercise the proper level of skill and care, passengers can be injured when boarding, when standing if the bus is crowded, or when they are leaving their seat.

It may be that another road user was at fault for the accident either in full or in part. In these cases the personal injury claim would be made against that person.

Other cases may arise from where the accident is caused by poor road conditions. Local Councils and Authorities have an obligation to keep the roads safe. If they fail to do this and it leads to an accident then you may have a claim against the Local Council or Authority.

To help your claim you should try and get as much information as you can at the time of the accident. Proof of travel, details of the bus or coach company, the name of the driver, and the journey will all show that you were on the bus or coach at the time. There will also be other passengers who will have witnessed the accident so you should try and get their details, including names and a contact number.

The claim itself can include personal injury compensation which is intended as redress for the pain and suffering caused by injuries such as whiplash, cuts, bruises, fractures and head injuries. The amount of compensation will depend on the severity and duration of the injuries and varies from case to case. You can also look to recover any financial losses or expenses you have suffered as a result of the accident such as loss of earnings.

At Co-op Legal Services our Personal Injury Solicitors and Litigation Lawyers have a wealth of experience dealing with road accident claims and can advise you if you were injured in an accident on a bus or a coach.

Most personal injury claims can be dealt with on a No Win No Fee basis.

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