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Employment Law Customer Testimonials

Many thanks to our Employment Law clients for these testimonials:

"Thank you for your help in this matter and especially for acting so promptly to meet the time constraints that we were up against to get this resolved." Ms S., Hampshire

"Thanks once again for taking the time to give me such full advice. It made all the difference. Mr M., London

"Thank you very much for assisting in my settlement agreement, chasing for a speedy conclusion and the advice offered." Mr G., Bedfordshire

"Thanks Rachel for your help throughout this process, you have made it easier for me to understand and accept." Mr D., Cheshire

"May I please take this opportunity to express gratitude for everything you have done for me with my redundancy claim? After being recommended the Co-op Legal Services as an outstanding firm of Solicitors to use I decided to give it a try. From the initial consultation I felt at ease and I knew I had made the correct decision. At no point over the past 2 weeks have I felt in the dark with information. Your kindness has shone through and I am so grateful for your help. Communication was superb. Thank you so much for everything." Ms W., Gloucestershire.
See the complete testimonial.

"Many thanks for the letter (to employer), it was very detailed and captured everything I wanted to say." Miss R., London

"I am so pleased with the settlement. I believe I'm a little shell-shocked, but the outcome has just started to sink in. Please accept my sincere appreciation for all your efforts and tenacity!" Client

"Thank you ever so much for all your help with this matter. You have been great." Mrs W., West Midlands

"Many thanks, a very smooth process." Mr K., Shropshire

"Thank you for all you have done for me during the course of my Employment Tribunal application, and for taking the time to send clear and helpful email." Mr G., Bristol

"Your help made a big difference to my ability to stand my ground with my employers. Thank you." Miss A., Hertfordshire

"May I please take this opportunity to thank you for your support and advice throughout this process, it has been beyond appreciated." Mrs H., Northumberland

"I was very happy with the service you provided. You were very efficient in getting everything done in a very short amount of time, and perfectly clear about everything." Mr M., Tyne & Wear

"I would like to thank you for all the work and advice you have given me over the last few months and wish you all the best." Mr C., Humberside

"Thank you very much for your help on this settlement, you have made it extremely painless." Mr H., Lincolnshire

"Thank you for your guidance and forbearance during my unpleasant experience with my employer. Hopefully I will not have to call on your business again, but should the need arise, I would have no hesitation in doing so. Emails and voicemails were always responded to promptly." Mrs W., Southampton

"Michael Simpson and Rachel Newman not only provided me with invaluable information whenever I rang them with my numerous questions, I am also very impressed with their efficient and quick way of responding to my emails. On top of the professional side of my claim, I felt I was treated in a friendly and human way - not at all as just being a case number. Thank you very much!" Mrs C., Merseyside

"I would like to take this opportunity to thank you for all your help over the past month or so. The entire process was quicker and much easier than I had imagined it would be and ultimately very cost effective. I would recommend your services to anyone in the same circumstances." Mrs M., Leeds

"I would also like to take the time to thank you for your assistance on this case. I appreciate the support and time taken to conclude this matter for me." Mr B., Surrey

"I was surprised by how swiftly and easily my enquiry was dealt with. I felt the contact was friendly and non-patronising, whilst always being professional. Hopefully I won't have to speak to Hifsa O’Kelly again, but I would certainly recommend if any friends ended up in the same position." Mr G., London

"I would like to say thank you for your efficient and very professional help during the last week." Mr H., Essex

"Thank you once again for the efficient and professional service provided." Mr D., West Midlands

"Just to say thank you for your help with resolving this for me and the quick and professional service you have provided." Mrs G., Leeds

"Thank you so much for sorting this out for us, we were becoming completely exhausted with it and so glad to finally be able to put it behind us and before Christmas as well. Thank you for your time and patience with us and for talking to our friend last week, it really did mean a lot to me to be able to have some help to put things in perspective for me." Mrs D., Suffolk

"Thank you very much for your advice and your efforts. This will mean that I can now move on with my life, put all the paperwork in a box and try to build my self-esteem up again. I am very grateful." Ms H., Manchester

"I would just like to say that I have found your service to be exemplary and your approach to be both considerate and helpful as well as being most effective. You have helped make this process less stressful than it has been up till now, and thank you most sincerely for that." Ms K., London

"Many thanks for your time, assistance and information - much appreciated". Ms. B., Devon

"Thank you Andrea – I really appreciate your time. We will certainly be back to the Co-op in the event that we need legal services in future." Gail

"I am very satisfied with the quality of service and responsiveness I received from Hifsa (Solicitor) at the Co-op Legal Services. The attention to detail and reference to case law where applicable was thorough and reassuring, and I would recommend this service unreservedly." Client, London

"Efficient promptness and professionalism. Michael Simpson was was very approachable and responsive and constructively helpful." Mr J

"Brilliant many thanks for all your help Hifsa! I would just like to thank you for all your efforts in getting this resolved in a professional and efficient way." Mrs K., London

"Being an online service was extremely important to me as being ill I did not wish to attend solicitor's offices and could be advised in my own home." Mrs T

"I found your representatives very kind and understanding they explained every question I had and were very responsive." Mr D

"I would like to say how impressed I was with both the advice and the speed with which Rachel and Joseph dealt with my settlement agreement. I will definitely be recommending The Co-op and Rachel to my colleagues and will be using Co-op Legal in the future." Mr I

"The service received was very professional and efficient. I was kept well informed with progress and advised with clear explanations as required. I cannot fault the service at all." Client

"Very quick to bring a difficult situation to a satisfactory conclusion. Incredibly sensitive and understanding towards my needs. Would definitely recommend/use services again". Client

"I liked the personal touch of phone calls to explain things and not just email. I also felt the person dealing with me cared about what was best for me." Ms A

"Never having to use a legal service before I was quite surprised it was not as complicated as I thought. The legal service took all the pressure off my Tribunal case and I did feel that they were in total control but keeping me informed. Very nice. Nice people." Ms M

"Excellent customer services. Always rang back and kept in touch. Explained everything in detail." Client

"I found your service absolutely superb. I went through a stressful and difficult time and Michael Simpson was extremely supportive. All in all a fantastic service." Mr J

"This was my first experience of having to deal with a solicitor. I found the advice very helpful and felt at all times that I was being guided. I never felt overwhelmed or out of the loop. Rachel was really great to deal with." Mr D

"Rachel Newman explained everything to us and took us through every step at a time when we were desperate for help. Also the staff on the phones were efficient and helpful." Client

"Rachel Newman explained everything in a clear, concise manner. She took the time to assist me. She is a credit to your firm and profession." Mr G

"I would like to thank you and all the people who have helped us through this. I am sorry if at any time I made things difficult for you, I appreciate your patience. My wife and I can move on now and hopefully things will be ok at work. Thank you again Frank." Client

"Thank you for your guidance and forbearance during my claim. Hopefully I will not have to call on your services again, but should the need arise, I would have no hesitation in doing so." Mrs W., Hampshire

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Customer Satisfaction

4.4 stars out of 5 for Customer Satisfaction Rating

4.4 stars based on 3,864 Independent Surveys

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